Archives for November 3rd, 2005

SUPPORTING PEOPLE – BENCHMARKING EXERCISE

Abstracts, PublicNet: 3 November, 2005

The Value For Money Benchmarking exercise was originally initiated by the West Yorkshire Supporting People Cross Authority Group. The aims were to get data for client groups of homeless families and compare like for like services. The exercise focused on weekly unit cost, support hours per unit per week and cost per hour of service.The weekly unit costs range significantly, across all services and within all the support type categories. Unit costs range from 11 to 832 pounds across all services. Weekly unit costs of 24 hour waking cover range from 46 to 832 pounds. The average weekly unit cost across all service types and all authorities is 139.17 pounds.

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SMALL-SCALE SUPPORT IMPORTANT

Headlines, PublicNet: 3 November, 2005

Health and social services could help transform the lives of many older people by investing more generously in small-scale, local services which offer them ‘that little bit of help’. While growing sums of public money are being spent on intensive, high-dependency services, a Joseph Rowntree Foundation Inquiry report concludes that it is often simpler support – such as befriending and helping with cleaning, DIY, gardening or pet care – that older people value most.The Inquiry was set up a year ago by the Foundation in partnership with the charity Counsel and Care. It followed evidence that older people were finding it increasingly hard to obtain help with ordinary, day-to-day needs, even though it would make a real difference to their quality of life. Without appropriate low-level support, some older people were being left needlessly isolated and depressed in their own homes. The Inquiry’s report identifies a ‘Baker’s Dozen’ – 13 examples of existing support services that older people found especially valuable.

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SUPREMO APPOINTED TO DRIVE SHARED SERVICES

Headlines, PublicNet: 3 November, 2005

The drive to share common services across central departments and other public bodies such as local councils has been boosted with the appointment of Ian Watmore as Shared Services Director in the Cabinet Office. The cross-government team, headed by David Myers, will promote shared services which will result in merging functions such as call centres, and human resource, finance and IT functions. There is a widespread belief that this form of merger will result in major efficiencies and large scale savings which can be re-directed to the front line.The Shared Services team is helping departments to develop pathfinder projects which challenge government organisations in the delivery of back office functions and which test elements of the shared services strategy. The key issues that have emerged so far include how to make collaboration across organisations and within families of organisations easier? And, how to make robust comparisons between insourcing and outsourcing?

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