Archives for January 20th, 2006

TACKLING THE ROOTS OF RACISM: LESSONS FOR SUCCESS

Features, PublicNet: 20 January, 2006

By Reena Bhavnani, Heidi Mirza and Veena Meetoo, There is no one cause of racism nor one solution to it. What is needed is a better understanding of the factors which give rise to racism, a clearer recognition of its impact and a range of approaches that have countered it successfully. The authors examine the different facets of racism in the workplace and describe interventions that have succeeded in reducing it.



JOINING UP CENTRAL AND LOCAL GOVERNMENT SERVICES BECOMES A REALITY ON-LINE

Headlines, PublicNet: 20 January, 2006

A single point of contact for public services is now available at http://www.directgov.gov.uk/Diol1/DoItOnline/fs/en   The Directgov site has been extended to include local government services with the launch of Local Directgov. The site, which already receives about one million visits per month, now provides direct links to a local authority’s specific service by a post code search. The site focuses on customer need and joins up services so that the user does not need to know who provides a particular service. This has long been the aim of service providers and with the launch of the first phase of Local Directgov it is now in sight of achievement.The site displays generic topics such as education and learning, finding childcare, getting information about local schools, looking for courses, health and well-being, finding local doctors and dentists, getting advice on travel, health and leisure and recreation. Transactions and interactions are secure and in one session it is possible to pay Council Tax, apply for a school place and report a street light not working or an abandoned vehicle.

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LOCAL STRATEGIC PARTNERSHIPS STRUGGLE TO MEET EXPECTATIONS

Headlines, PublicNet: 20 January, 2006

The expectation that local strategic partnerships would bring organisations together to deliver seamless public services focussed on the needs of the citizen is not being met five years after they were launched. An evaluation report from the Office of the Deputy Prime Minister paints a dismal picture with few bright spots and in some cases there are echoes of an organ transplant with the body rejecting an intrusion.Local strategic partnerships are a major innovation in the pattern of local government bringing together at a local level the different parts of the public sector as well as the private, business, community and voluntary sectors so that different initiatives and services support each other and work together. They are non-statutory, non-executive organisation which operates at a level which enables strategic decisions to be taken yet is close enough to the grassroots to allow direct community engagement.

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