Archives for February 2nd, 2006

LET’S BE PALS: USER DRIVEN ORGANIZATIONAL CHANGE IN HEALTHCARE

Abstracts, PublicNet: 2 February, 2006

By David Buchanan, Stephen Abbott, Jane Bentley, Anne Lanceley and Julienne Meyer.This paper explores user-driven organizational change in the National Health Service (NHS). The NHS Plan created Patient Advice and Liaison Services (PALS) to provide information, solve problems and drive user-led change. Evidence is drawn from a study of PALS in London acute, primary care, mental health and specialist trusts, drawing on discussion forums, interviews with PALS officers and documentation.

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TEACHING UNION CRITICISES COUNCILS OVER “UNNECESSARY” CRB CHECKS

Headlines, PublicNet: 2 February, 2006

A leading teaching union has criticised the growing number of local authorities that are instructing schools to carry out Criminal Records Bureau checks on their existing staff. The NASUWT says the checks are a waste of money – and cause undue distress to teachers and other staff.The union says more councils are issuing instructions to schools to conduct the checks in spite of clear advice to the contrary from the Education Secretary, Ruth Kelly. Two weeks ago the NASUWT condemned what it called “the unnecessary, gross overreaction which would undermine the steps taken to restore parents’ confidence in schools” after the widespread reporting of cases in which schools had employed teachers who were on the sexual offenders’ register.

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TEXT MESSAGE TEST RESULTS SPEED UP CLINIC’S TREATMENT TIMES

Headlines, PublicNet: 2 February, 2006

Using mobile telephone text messaging to give patients the results of tests for Chlamydia speeds treatment times and saves staff costs, according to a six-month study. The results are published today in the journal, “Sexually Transmitted Infections.”A clinic at the Chelsea and Westminster Hospital in London tried out a text messaging service for the results of sexual health screening, including tests for Chlamydia. The trial was begun on the grounds that that many of the clinic’s patients owned a mobile phone and that text messaging was a familiar activity. It is estimated that about 500 billion text messages are sent every year in the United Kingdom.

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