By Richard DENNYThe book provides practical advice on every aspect of communication and aims to improve the skills of readers. It examines emotional intelligence and what motivates people. It carries this through to writing style and presentations. This updated edition of the UK best-selling title includes new insights into how body language affects image and the importance of developing listening skills. The author believes that: “The better you can communicate, the more you will achieve.”
Special ‘dignity guardians’ are to be created to toughen the regulation of social care. The move has been announced by the Care Services Minister Liam Byrne, who said the new group would include representatives from Help the Aged, Action on Elder Abuse and Which?, the consumer group.Mr. Byrne is halfway through a series of listening events with older people and the move came as Action on Elder Abuse released the results of its government funded project to map abuse of vulnerable adults in England. The Minister said the dignity guardians group and the listening events were the latest in a series of initiatives to drive up standards of care and tackle the problem of abuse.
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Local authorities are being urged to adopt a three-point plan to deal with the growing problem of mini-motorbikes after new figures showed a twenty-fold increase in the number of them since 2001. The Local Government Association, which is behind the call, says laws controlling use of the machines are being flouted.The LGA says there are now 144,000 mini-motorbikes in this country and there have already been four deaths in accidents where they have been cited as the cause. The bikes can reach 40 miles an hour and the LGA is also concerned that many of them breach acceptable noise levels. The law prohibits their use on public land but the LGA says that is frequently ignored by riders.
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