Archives for May 18th, 2006

MANAGEMENT STRIPPED BARE

Book News, PublicNet: 18 May, 2006

By Jo OwenIrreverent and incisive, Management Stripped Bare deals with over 130 everyday management challenges. Each challenge is honestly assessed, and successful and unsuccessful responses are illustrated with real-life examples. Short on theory and long on experience, this book cuts through the usual hype and rhetoric to reveal what management is really about.

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JOINING UP PUBLIC SERVICES LIKELY TO INCREASE TRADE IN PERSONAL INFORMATION

Headlines, PublicNet: 18 May, 2006

As more public services join-up to provide a seamless service the risk of personal information being mis-used will grow. The result could be a loss of trust and confidence by customers, staff and citizens. This warning comes from the Information Commissioner, Richard Thomas in a report ‘What price privacy?’. The report highlights the existence of a pervasive and widespread industry devoted to illegally buying and selling people’s personal information such as current addresses, details of car ownership, ex-directory telephone numbers or records of calls made, criminal records and bank account detailsThe report arises from investigations carried out by the Information Commissioner’s Office. Documents seized revealed evidence of a large scale market in the trading of personal information. Private investigators, tracing agents and their operatives, often working loosely through several intermediaries, are the main suppliers. Information is usually obtained by making payments to staff or impersonating the target individual or another official. Some victims are in the public eye; others are entirely private citizens.

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LOCAL GOVERNMENT TAKING A RISK

Headlines, PublicNet: 18 May, 2006

Many local government organisations are failing to prepare for disruption, despite evidence outlining the business benefits of disaster planning, according to a survey by the Chartered Management Institute, supported by the Cabinet Office and Continuity Forum. The 2006 Business Continuity Management Survey highlights the significant impact of disasters at home and abroad, including a potential influenza pandemic, and uncovers worrying signs of inactivity and complacency.The survey found that although 83 per cent of managers in local government believe business continuity is viewed as important by their senior management teams, only 65 per cent say their organisation has a business continuity plan in place. Organisations are also failing to rehearse plans as often as they should. Only 29 per cent of those with plans test them at least once a year, compared to 37 per cent, across all sectors.

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