SUPPORT FROM PUBLIC BODIES FOR MORE DATA SHARING

The results of the survey by Kable which was sponsored by data integrity company QAS, show that 43% of respondents said their organisations are working on sharing data with other public sector bodies, and another 21% were actively considering what they could do in the field. 35% said they were currently taking no action.

Reluctance across the public sector to share personal data has been identified in the Prime Minister’s policy review as a major barrier to improving customer care. The research for the Review also indicated that in some cases internal procedures, including overzealous data sharing rules, prevent sharing of customers’ personal details. These findings are prompting proposals to make changes to the law on data sharing.

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A new agency is being set up to support the delivery of new homes and develop mixed, sustainable communities in England. The Agency to be known as ‘Communities England’ will be formed by bringing together the functions of English Partnerships, which is the national regeneration agency, the Housing Corporation, which funds new affordable housing and regulates housing associations in England, and some elements of the Department for Communities and Local Government.

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Editors: Mike Wallace, Michael Fertig and Eugene Schneller.This book explores the management of change to improve public service effectiveness. It breaks new ground in addressing why public service change is becoming increasingly complex to manage, how people cope with this new complexity, what implications arise for improving policy and practice, and which avenues for further research and theory-building look particularly promising.

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