‘CLOSER WORKING ACROSS POLICY AREAS IS WAY TO CLOSE HEALTH GAP’ SAYS NEW REPORT

Closer working in major policy areas including health, education, housing, employment and taxation is the key to tackling the problem of health inequalities in Britain according to a new publication from the ESRC. “Developing the Evidence for Tackling Health Inequalities and Differential Effects,” was published to coincide with a seminar organised jointly with the Department of Health and says that in spite of big advances in health care and an overall improvement in people’s health there is still a yawning gap between different social groups.

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SURVEY SHOWS RISK MANAGEMENT INCREASING IN IMPORTANCE FOR COUNCILS

Risk management is continuing to grow in importance within local authorities according to a new survey, which shows a considerable increase in the contribution that risk management is making to the achievement of corporate objectives, delivery of innovative projects, targeting of resources and improvement in service delivery. The Risk Management Benchmarking Survey comes from ALARM, the National Forum for Risk Management in the Public Sector and found that 78 per cent of respondents saw management as clearly embedded in strategic plans and 81 per cent reported that it was explicit in financial planning.

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This report from the Chief Information Officer describes progress made in 18 months on the six-year improvement journey for public services. It charts developments in the main strands of the strategy which are customer-centric services, shared services and professionalism.A better understanding of the customer is vital to developing customer centric services and the Service Design Authority has created tools and techniques to allow public bodies to use what they know about what really matters to citizens and businesses. A Customer Insight Forum has been set up to help with the gathering , analysis and use of information about the needs and preferences of citizens and businesses.

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