CIVIL SERVANTS ALERTED TO DANGER OF BECOMING ‘FAILURE TOLERANT’
Civil Servants are being urged to do more to pursue ‘high reliability’ and to avoid becoming ‘failure tolerant’. The view has been put forward by David Tranfield of Cranfield University, the National School of Government’s Sunningdale Institute Fellow. He argues that efficiencies are best facilitated by steps to create zero tolerance of failure.
Read more on CIVIL SERVANTS ALERTED TO DANGER OF BECOMING ‘FAILURE TOLERANT’…