By Martin Cole and Greg Parston.This book presents a new approach to understanding and improving performance and public value. It sets out a Public Service Value Model as an innovative, rigorous approach to defining public outcomes and quantifying results. The aim is to help readers understand and improve public service delivery.
Filled with in-depth insight and expert advice, the guide will arm public service managers, whether in public, nonprofit, or even for-profit organizations. 

Every local authority in Wales has met the strict limits set on the amount of biodegradable waste it can send to landfill sites. It is the third consecutive year that the councils have exceeded the targets put in place under the Landfill Allowances Scheme. 

Councils have been told they need to take the lead in attracting investment to social care services that will meet people’s needs. The call comes in a report from the Commission for Social Care Inspection based on information from seminars with corporate providers, analysts, investors and national policy makers and with members of a regional care association.
“Safe as Houses?