This book responds to such searching questions as how exactly do we earn the loyalty, trust and commitment of our people? How do we balance the needs of our organisations to do more with less with the need to create environments in which people can grow, develop and achieve their aspirations? The answers lie within each of those through whom so much can be achieved.The book questions how much of a team’s full potential team leaders actually see. It argues that many simply don’t know. In a world of relentless change so much can interfere with how well work is performed. In a practical approach Matt Somers explores how coaching can be used to release that potential. He recognises that the reaction in the work place to coaching can range from mild apathy to downright hostility. It is this firm grip on reality that considerably increases the reader’s chances of becoming a successful coach.
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