Features, PublicNet: 25 January, 2008
By Paul Skidmore, Kirsten Bound and Hannah Lownsbrough
Social networks enable citizens and communities to access social capital which in turn provides people with the resources to work together and tackle problems for themselves. Improving social outcomes in this way is more effective, more legitimate and cheaper, than traditional public service delivery. The authors look at the problems of engaging people in governance and developing relationships. They offer suggestions for promoting civic engagement and linking social capital.
The researchers designed an intensive case-study process, focusing on two demographically similar wards – Ely and Careau in Cardiff, and Benchill in Wythenshawe, Manchester. They spoke to people involved in community projects in a range of different ways, drawing out the key themes affecting governance in each area. The two wards are amongst the poorest in the UK, according to the EU Indices of Deprivation. Both have high levels of economic and social deprivation and have been the target of initiatives aiming to tackle the resulting challenges.
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