People not receiving support from councils are struggling with a poor quality of life, says the Commission for Social Care Inspection. The Commission’s report on the State of Social Care describes how those who qualify for council support are having a better experience than before, while those people who fall outside the system are having a poor quality experience and are struggling to cope. 

Councils plan to increase re-cycling rates to 45 per cent by 2010/11, but this will not be enough to meet central Government’s environmental policies and national objectives. This finding comes from a State of the Nation 2008 survey by Materials Recycling Week. 

This programme is now available to view on egovtv.tv, the online television channel for public service modernisation. It reviews the innovative interactive web site Redbridge i which is designed to allow the London Borough of Redbridge Council to engage more fully with its local citizens to enhance services and to increase democratic participation.