Public administration used to deliver services to citizens, now it delivers them to customers. This change illustrates how new thinking has affected those who are engaged in public administration, the politicians who set the frameworks and academics who conceptualise what it is about.
Read more on PUBLIC ADMINISTATION – GROWING IMPACT ON CUSTOMERS…
Public service reform is about turning potential into reality, rather than polishing up at the margins. The challenge is to bring about a transformation in the way services are delivered. Transformed public services will involve moving power away from ministers, civil servants and local politicians and putting it into the hands of communities.
Read more on PUBLIC SERVICE REFORM AIMS AT TRANFORMATION OF SERVICES…
Charities and social enterprises still managed to secure significant funding last year in spite of the economic downturn. New figures show that at a time when many banks are reluctant to lend to the Third Sector the ethical bank, Triodos, stepped up its lending.
Read more on ETHICAL BANK SEEKS TO LEND TO THIRD SECTOR INSPITE OF RECESSION…
Safe Haven Buses, vehicles that have been specially converted to provide secure spaces in town and city centres, will gather in Blackburn today. They will be in town along with more than 100 officials from councils around the country for a Safe Haven Bus conference.
The event, being hosted by Blackburn with Darwen Council, has been organised to promote the Safe Haven scheme. Safe Haven buses from as far away as Norwich are expected to be on show.
This programme is now available to view on egovtv.tv, the online television channel for public service modernisation. It describes how Southampton City Council in partnership with Utilicom will provide a decentralised energy system to 60 businesses across Southampton.
Supermarkets are facing new calls from council leaders to cut the amount of packaging on their goods which cannot be easily recycled. The Local Government Association says excessive packaging of food items by supermarkets is undermining householders’ efforts to recycle and pushing up council tax bills.
Read more on COUNCILS CALL ON SUPERMARKETS TO END UNNECESSARY FOOD PACKAGINHG…
An online career-building website has launched a new higher education tool-set, which aims to improve graduate employability. Abintegro has also signed an agreement with Regent’s College London under which students will use the new system to build their CVs and personal development plans.
The tool-set is designed to help students maximise their chances when they apply for jobs. Spencer Coles, the Director of Marketing & Student Recruitment at Regent’s College, said getting graduates ready for the for the competitive employment market was at the heart of its careers service and the new software would be important to this.
Read more on ONLINE SYSTEM AIMS TO BOOST GRADUATES’ JOB CHANCES…
By George B. Bradt, Jayme A. Check, and Jorge E. Pedraza
The authors provide a valuable resource for new leaders in any organization. They start with what needs to be done before taking on a new post. Then follows the 100 days action plan which involves finding out the expectations of people higher up the management chain and stakeholders. A big issue is deciding how to respond to the culture of the organization.
A health trust is facing action under the Data Protection Act following the theft of a computer containing patient information. The Hastings and Rother Primary Care Trust will be the eighth NHS body to face action by the Information Commissioner’s Office.
Read more on NHS TRUST FACES ACTION UNDER DATA PROTECTION ACT…
