The Operational Efficiency programme launched by the Treasury in 2008 has produced a radical re-think on the way services are delivered to the end user. Currently services are organised on a vertical basis with, for example, employment services funded by the DWP, police by the Home Office and health by the DoH. Pilot schemes are to be launched with both a vertical and also a horizontal organisation which brings together all services within an area.

Read more on RE-THINK ON DELIVERY OF PUBLIC SERVICES EMERGES FROM SEARCH FOR EFFICIENCY SAVINGS…

Workers in the Public Sector are prepared to be flexible if it will stop their colleagues losing their jobs, according to a survey of over 2,500 people by the independent campaign Keep Britain Working.

Read more on PUBLIC SECTOR WORKERS WILLING TO SPREAD THE PAIN OF JOB CUTS…

By Angela Mason

This article was first published in Public Management and Policy and is reproduced by permission of the Association. http://www.cipfa.org.uk/pmpa/index.cfm

There is widespread support for the equality laws and direct discrimination against individuals is diminishing. But tackling the root causes of discrimination is challenging and progress is extremely slow. Continuing at this speed will mean that inequality will continue for the next 100 years. The author describes work in progress to help councils embark on a new improvement journey. The performance framework will rely less on process and observing rules and be more focused on equality outcomes.

Read more on BUILDING AN EQUAL SOCIETY…