Some councils give high levels of customer service, but others do not. Communities Minister Shahid Malik has called on all councils to make best practice in local government the standard practice. He wants councils to get it right first time to ensure the public receive the modern service they expect.
Read more on COUNCILS URGED TO RAISE STANDARDS OF CUSTOMER SERVICE…
The 27,000 social housing tenants from across the country who took part in the first phase of the Tenant Service Authority’s National Conversation have listed getting repairs and maintenance right as their top priority.
Read more on TENANTS SET OUT THEIR PRIORITIES FOR LANDLORDS…
By Jennifer B. Kahnweiler
Workplace success is based on more than how much you know. It is equally about relationships with people. If you are an extrovert you are probably stimulated by the interpersonal interactions that build these relationships. However if you are an introvert who is more quiet in temperament, you may feel excluded, overlooked, or misunderstood.
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