This survey of staff attitudes published by the Chartered Institute of Personnel and Development shows a rise in job satisfaction. It is suggested that employees grateful to have a job at all are less likely to grumble, and more likely to see scorched earth rather than greener grass on the other side of the fence.
Capital funding has become scarce and councils need to adopt the private sector approach and think about what value they can realise from their assets. This advice comes from the Audit Commission.
Read more on COUNCILS TOLD TO USE ASSETS TO OFFSET CAPITAL SHORTAGES…
English teaching is excellent in some schools says Ofsted, but there is a wide gap between the most effective schools and the rest. Too much English teaching is no better than satisfactory. In a new report, Ofsted calls for best practice to be spread more effectively and better use to be made of ICT
Read more on WATCHDOG CHALLENGES SCHOOLS TO DO BETTER AT ENGLISH…
Irene Lucas
This article was first published in Public Management and Policy and is reproduced by permission of the Association. http://www.cipfa.org.uk/pmpa/index.cfm
Public services must innovate if they are to meet expectations and the warning of budget cuts in the future have served to place greater emphasis on doing things differently. The author presents a view of innovation from the local government perspective. She describes how innovation has been fostered and calls for a public service wide initiative to change the culture away from risk aversion and towards creativity.
Some councils give high levels of customer service, but others do not. Communities Minister Shahid Malik has called on all councils to make best practice in local government the standard practice. He wants councils to get it right first time to ensure the public receive the modern service they expect.
Read more on COUNCILS URGED TO RAISE STANDARDS OF CUSTOMER SERVICE…
The 27,000 social housing tenants from across the country who took part in the first phase of the Tenant Service Authority’s National Conversation have listed getting repairs and maintenance right as their top priority.
Read more on TENANTS SET OUT THEIR PRIORITIES FOR LANDLORDS…
By Jennifer B. Kahnweiler
Workplace success is based on more than how much you know. It is equally about relationships with people. If you are an extrovert you are probably stimulated by the interpersonal interactions that build these relationships. However if you are an introvert who is more quiet in temperament, you may feel excluded, overlooked, or misunderstood.
London councils have warned that funding arrangements for caring for the elderly are not adequate and that people do not understand how social care works, nor are they planning for their own future. The warnings come with the publication of findings from a survey of people with relatives receiving social care.
Read more on LONDON COUNCILS WARN OF SOCIAL CARE FUNDING TIMEBOMB…
The impact of the UK budget deficit, which will trigger severe cuts in public service spending, is becoming clearer with a prediction that 350,000 public service jobs could be cut. The Chartered Institute of Personnel and Development has produced this estimate of cuts based on previous downturns in the economy.
Read more on BLEAK FUTURE PREDICTED FOR PUBLIC SERVICE WORKERS…
This report from the Department for Children Schools and Families examines why young people from poor families are more likely to experience lower achievement in school, and more likely to participate in a range of risky behaviours as teenagers, than young people from richer families.
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