This Place Survey of people’s satisfaction is a performance indicator for public services. It summarises what people think about the quality of local services and the priorities for their local area.
Read more on PERFORMANCE INDICATOR FROM SATISFACTION SURVEY…
By Geoffrey M. Bellman and Kathleen D. Ryan
The authors present a new approach to help teams nurture extraordinary experiences and to excel.
Some groups inspire people to describe them is such terms as “powerful” or simply “wow.” But why are some teams described in such exceptional terms, while most are not? Bellman and Ryan argue that an extraordinary group emerges when a group experience satisfies two or more core needs that members intuitively bring to any group they join.
Read more on EXTRAORDINARY GROUPS: HOW ORDINARY TEAMS ACHIEVE RESULTS…
This programme is now available to view on localgov.tv the online television channel for public service modernisation. It describes how the records management system at Walsall Manor Hospital has been transformed with the introduction of a 3M File Tracking system.
Companies delivering public services are leading the way in creating new apprenticeships according to new research. YouGov, which conducted the survey, says that could be good news for the sector because more than eight out of ten people say they are more likely to use a business if it offers apprenticeships to young people.
Read more on PUBLIC SERVICE COMPANIES GET BUSINESS BOOST FROM APPRENTICES…
The Financial Services Authority failed to regulate local authority treasury management advisers according to a group of MPs who have looked into the potential loss of council investments in the Icelandic banks collapse. Members of the Commons Communities and Local Government Committee are also unhappy at the FSA’s failure to act on their concerns.
Read more on COUNCIL TREASURY MANAGEMENT ADVISERS ‘UNREGULATED’ SAY MPs…
Researchers have found that the small business community is learning to love local government. A review of the Retail Enforcement Pilot shows that instead of the perceived tense stand-off with councils, many small businesses are actively seeking positive partnerships with regulatory officers.
Read more on BUSINESS COMMUNITY WANTS POSITIVE PARTNERSHIPS WITH COUNCIL STAFF…
A draft code has been drawn up to help local councils improve the management and maintenance of their road networks. The Transport Infrastructure Assets Code has been sent out for consultation by the Chartered Institute of Public Finance and Accountancy.
Read more on CODE AIMS TO IMPROVE MANAGEMENT OF TRANSPORT ASSETS…
Trainee Probation Officers will meet the Justice Secretary today to challenge government cuts to the service which, it is claimed, could mean the loss of frontline staff and an increase in crime. The eight trainees will be representing more than 450 newly qualified officers and will tell Jack Straw about the impact on them and the reasons why the service urgently needs more resources.
Read more on GOVERNMENT TOLD PROBATION SERVICE CUTS WILL MEAN MORE CRIME…
Deep cuts in public spending could cause what a think tank is calling a “tsunami of a public sector recession”. In a report, the New Local Government Network says inadequate investment in public infrastructure will hit road and rail projects, housing and new school buildings as well as hampering the modernisation of public services.
Trainee Probation Officers will meet the Justice Secretary to challenge government cuts to the service which, it is claimed, could mean the loss of frontline staff and an increase in crime. The eight trainees will be representing more than 450 newly qualified officers and will tell Jack Straw about the impact on them and the reasons why the service urgently needs more resources.
Read more on GOVERNMENT TOLD PROBATION SERVICE CUTS WILL MEAN MORE CRIME…
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