The Audit Commission is unveiling plans to improve the reliability of facts and figures used by public bodies when they make decisions. It says councils, health trusts, emergency services, and the bodies that regulate their work depend on accurate and accessible information.

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Poor communication in hospitals and within health care teams as well as between medical professionals and patients is compromising patient care. A new survey from the National Confidential Enquiry into Patient Outcome and Death says the lack of communication is a serious and recurring problem affecting care, particularly of people nearing the end of their life

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By Mark Wiskup

Communication is the key to success when you manage other people. But it’s not enough to just communicate; you have to communicate in the right way to get the results you want from your people and teams. In Don’t Be That Boss, the author shows how effective communication with colleagues and workers can create a healthy, productive, happy work environment.

Read more on DON’T BE THAT BOSS: HOW GREAT COMMUNICATORS GET THE MOST OUT OF THEIR EMPLOYEES AND THEIR CAREERS…