Just banning council staff from using jargon will not, on its own, improve communication with ordinary people, according to an expert on language and business. Neil Taylor, the Creative Director of The Writer, welcomed the Local Government Association’s latest crackdown on unclear language but said a change of culture was needed.
Read more on BETTER COMMUNICATION DEMANDS ‘CULTURE CHANGE NOT JUST JARGON BAN’…
A second round of grants to help homeowners protect their property from flooding has been announced by the Government. The 2.6 million pounds goes to almost thirty local authorities who will be responsible for delivering the Property Level Flood Protection Grant Scheme and will be able to tailor projects to the needs of their communities.
By Gerard Khoshnaw
Most local authorities are handling almost one Judicial Review dispute every month, but few cases are referred to mediation. This is despite the fact that, in the great majority of cases, mediation results in a settlement. The author explains why mediation is neglected and how to choose cases to explore this avenue.
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