Councils and other public bodies need to start sharing services, people and other assets if they hope to protect front line services during the post-election cuts, according to the Chartered Institute of Public Finance and Accountancy (CIPFA).
Read more on SHARED SERVICES COULD PROTECT FRONT LINE SAYS CIPFA…
A pilot project to evaluate the effectiveness of delivering social care to older people through telephone support and well-being groups is launched today.
Fifteen groups will be set up as part of Reading Borough Council’s preventative and early intervention service. The project is a collaboration between the council and teleconferencing charity Community Network and will use a state-of-the-art telephone conferencing system.
By Gayna Hart, MD, Quicksilva
Customer focus is the aim of all public services. The importance of this approach is very clear in health and social care. Several agencies can be involved in providing support and they all have different processes and systems. The author describes how connecting the health and social care information systems can bring a range of benefits.
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