Government departments have become overly complicated and this is stalling the coalition government’s efficiency drive. Departments are on average 30 per cent more complex than their largest private sector counterparts.
These are the main findings from The Public Sector Complexity Review, which also found that the Department for Business, Innovation and Skills is by far the most complex, followed by the Department for Transport and the Ministry of Defence. The Review surveyed over 150 civil servants across the major central government departments to assess the impact of a range of over 100 different complexity drivers on performance in their departments.
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