Abstracts, PublicNet: 14 May, 2013

Benchmarking is critical in managing change in the public sector. For councils it is vital in developing shared service agreements, for cost cutting and for outsourcing.

In this briefing, the Society for IT Management, presents a forceful case for benchmarking and it highlights particular areas of change where it can bring greater benefits.

Read more on BENCHMARKING: CAN YOU AFFORD NOT TO?…