Headlines, PublicNet: 4 September, 2013

The radical reform programme, which will roll major benefits into a single payment, is facing a major cultural challenge as it also evolves a complex IT system.

In an article in the Daily Telegraph, Howard Shiplee, a former Olympics executive who was drafted in to direct the scheme, said he is focusing on ensuring that the “cultural elements” of the welfare reform programme are introduced while an “enhanced” IT system is being developed.

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