The Society of IT Management performance monitor website provides a picture of services that respond best to public demand. The website shows the number of web visits and those visits which failed for a range of top services, including, planning, housing, social care, highways and schools.
Douglas G. Long concentrates on individual, unit and organisational performance when an organisation is using a Third Generation Leadership approach. Leaders constantly seek high performance and high levels of staff engagement; but achieving either depends on the competence and commitment of individuals or groups.
Senior managers in the public sector are in denial about low levels of trust in their organisations. This warning comes from the Chartered Institute of Personnel and Development.
The CIPD survey of all sectors found that one in three employees rate trust in senior managers as weak, but those at the top have a rosier view. Trust between employees and senior managers appears to be particularly weak in the public sector, but strong in the voluntary sector.
Read more on PUBLIC SECTOR SENIOR MANAGERS IN DENIAL AT LOW TRUST LEVELS…
Four out of ten councils have not saved money from using digital tools and technologies despite potential efficiencies of up to £12 million each being available.
Local Government Minister Brandon Lewis criticized those councils that have failed to make savings. Councils which have delivered digital savings have reduced their spending by an average of £1 million and the minister urged all local authorities to take advantage. He said: It is troubling that 40 per cent of councils are yet to drive efficiencies from this opportunity and I would urge these councils to reach out, learn from the best, and accelerate their digital programmes.
Read more on COUNCILS CRITICISED FOR FAILING TO MAKE SAVINGS FROM ONLINE SERVICES…
Dealing with change can be difficult, it happens to all of us so learning and understanding change is key. Everybody deals with change in different ways; there is no set way. Janice Haddon reveals why we find it so difficult to deal with change and how to deal with it in a positive way.
Read more on WHY DO WE FIND IT SO DIFFICULT TO DEAL WITH CHANGE?…
GPs need to play a stronger role in co-ordinating care for people with long-term or chronic conditions, according to a new report from The King’s Fund.
Co-ordinated Care for People with Complex Chronic Conditions, funded by Aetna and the Aetna Foundation in the United States, compares five UK-based case studies with a proven track-record in providing care co-ordination in primary and community care settings. It identifies the critical success factors that enable effective care co-ordination and how these might be transferrable to different settings, in the United Kingdom and elsewhere.
Read more on LACK OF GP ENGAGEMENT LIMITING PROGRESS ON CARE CO-ORDINATION…
A trial of 3D printers in 20 schools has shown that they do enrich teaching across science, technology, engineering,mathematics and design subjects. The schools were successful in exploring innovative ways of using the technology to help teach more complex scientific and mathematical ideas.
The 32 London boroughs have launched London Ventures, a partnership to develop innovative projects across borough boundaries.
The partnership has been designed by the Capital Ambition board, which for the past 5 years has fostered collaboration across the boroughs in its role as the regional improvement and efficiency partnership.
The National Audit Office has given support to the initiative to join up public services. It describes the Whole Place Community Budget programme as potentially significant in providing a model for the future policy design and delivery of services.
Read more on WATCHDOG GIVES SUPPORT TO WHOLE PLACE COMMUNITY BUDGETS…
Pressures to integrate health and social care are steadily rising. Increasing life expectancy, the ability to treat more conditions and unsustainable cost rises are driving the rethinking process. In this article Simon Morioka explains how a range of partners are pioneering ways to achieve better co-ordinated person-centred care.
Read more on INTEGRATING HEALTH AND SOCIAL CARE IS MORE THAN A PASSING FAD…
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