Technology offers the possibility of getting a clearer picture of performance and insights into the potential of staff, but skill shortages are hampering progress.

New developments in technology now provide an opportunity to harness readily available data for better people management. ‘Big data’ is the term used to describe the use of diverse streams of information on people and demographics. It gives the ability to use unstructured data to gain fresh perspectives on people and performance.
‘Talent analytics’ is the term that describes the use of data streams within HR to drive insight on everything from engagement to e-learning.

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