A new fund has been launched to help councils transform their services through the use of new delivery models such as mutuals and voluntary organisations.

Delivering Differently is a joint programme between the Cabinet Office, the Department for Communities and Local Government, the Local Government Association (LGA) and the Society of Local Authority Chief Executives (SOLACE) that will use a £1 million fund to support 10 councils to develop and implement new models for delivering some of their services.

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At the very time the need for effective leadership is reaching critical proportions, Michael Fullan’s Leading in a Culture of Change provides powerful insights for moving forward.

Leading in a Culture of Change offers new and seasoned leaders’ insights into the dynamics of change and presents a unique and imaginative approach for navigating the intricacies of the change process. Michael Fullan shows how leaders in all types of organizations can accomplish their goals and become exceptional leaders.

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Some patients are going to A&E units in the UK more than 50 times a year, a BBC investigation shows.

Data from 183 sites obtained under the Freedom of Information Act revealed nearly 12,000 people made more than 10 visits to the same unit in 2012-13. A small number of those – just over 150 – attended more than 50 times.

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Despite revelations about breeches of data privacy by GCHQ, public services are more trusted to take care of personal data than private companies.

Findings from a survey by EY, a provider of assurance, tax, transaction and advisory services worldwide, show that customers still appear to trust government bodies more than private sector organisations when it comes to having access to their personal information.

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