Features, PublicNet: 22 January, 2016

The transformation of field service organisations seen in 2015 is set to continue in 2016. In this feature John Cameron highlights the trends that will drive the transformation

Field service organisations have reached an unprecedented transformative stage, as an array of advanced tools continue to storm the market helping businesses to transform the way that they operate. Last year saw the expansion of the Internet of Things and the widespread introduction of advanced analytics tools to tackle Big Data. These trends will continue into 2016 along with the need for greater integration. Furthermore, with technology development moving so quickly and organisations continually having to modernise their solutions to keep up with the competition, 2016 will see an increase in businesses entrusting one provider to deliver all the functionality and modularity they require to manage their work, workers and assets out in the field.

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