Features, PublicNet: 3 March, 2017

VoiceSage’s Matthew Weil discusses cross-channel engagement and the practical ways we can make that happen in not just the commercial space, but the public sector too

The public wants to engage with their service providers in the way they want to, not the way Whitehall or the Town Hall necessarily want. Service users also want to discover the option that suits them best. But how can we make that flexibility happen in ways that meet that need – and help tight public sector budgets?

Read more on MAKING PUBLIC SECTOR CHANNEL SHIFT WORK…