Abstracts: July 9th, 1998

Lepsinger R, Lucia A D
Training & Development, (USA), Feb 98 (52/2)
Start page: 49 No of pages: 4

Emphasizes the importance of gaining the support of staff and line employees for 360 degree feedback programmes. Advises trainers and human resource development managers to identify the key decision makers and stakeholders and use this information when assessing where the main resistance to the feedback system will come from. Sets out the main reasons that people may distrust a new system and explains how to defuse their resistance. Underlines the importance of pre-planning any meetings with stakeholders to make sure that the right approach is taken in the meeting.

Subject(s): PERSONNEL APPRAISAL, FEEDBACK, RESISTANCE, IMPLEMENTATION, 360 DEGREE FEEDBACK
Database: PTA: Personnel & Training Abstracts
Style: Theoretical with application in practice
Indicators: Research Implication- *, Practice Implication- **, Originality- **, Readability- *, Total Number- ****** Reference: 27AG170

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