Mayo A, Pickard J
People Management, (UK), 22 Jan 98 (4/2)
Start page: 34 No of pages: 5
Identifies three elements that are fuelling interest in knowledge management within UK firms – the recognition of employees’ knowledge experience and skills as being intangible assets of the firm; the increasing interest in learning organizations; and developments in information technology, such as the Internet. Sets out the basics of a knowledge management system, pointing out that the success of these does not rest entirely in using appropriate technology, but also in building up a culture which enables information to be shared. Addresses the human resource management/ personnel specialists’ role in this, drawing on the experience of Hewlett-Packard, Procter & Gamble and Nokia, among others, to illustrate how it can be done. An inset describes how Anglian Water has embraced knowledge management in its move to becoming a learning organization.
Subject(s): KNOWLEDGE, INTANGIBLE ASSETS, ORGANIZATIONAL PERFORMANCE, INFORMATION TECHNOLOGY, HUMAN RESOURCE MANAGEMENT, LEARNING, CORPORATE CULTURE, UNITED KINGDOM
Database: TMA: Top Management Abstracts PTA: Personnel & Training Abstracts
Style: Theoretical with application in practice. Reference: 27AF475
Reproduced by permission of Anbar Management Intelligence