The International Journal of Public Sector Management, (UK), Vol 11 No 4 98. Start page: 314. No of pages: 21
Describes a model of co-operation between different providers of public services introduced during the reorganization of social welfare services in Munich between 1992 and 1996 which subsequently became an obligatory framework controlling all provision of social services in Germany from 1997. Traces the progress of the ‘Reorganization of social services in Munich’ project, discussing the socio-political arguments for change, the background of social services provision prior to the project, the economic conditions prevailing during the lifetime of the project, the perceptions and influences of social workers, political parties and service recipients and barriers to change.
Subject(s): SOCIAL SERVICES, GERMANY, WELFARE, PUBLIC SECTOR, ORGANIZATIONAL CHANGE, SERVICE QUALITY
Database: TMA: Top Management Abstracts
Style: Journalistic. Reference: 27AR901
Reproduced by permission of Anbar Management Intelligence