Abstracts: November 3rd, 1999

Zairi MThe Learning Organization, (UK), 1999 Vol 6 No 2. Start page: 76. No of pages: 6

Proposes that learning is synonymous with change management and lists the features of change management which are critical to its success. Uses this analysis to benchmark learning within two large UK organizations – Unilever and Allied Domecq. Describes the survey instrument used and the areas it covered – the core qualities for creativity; the key characteristics of a creative organizational system; measures of organizational flexibility; measures of diversity and conflict; the development of creative organizational systems; and the development of effective and successful teams. Compares the organizations in each of these areas.

Subject(s): LEARNING ORGANIZATIONS, BENCHMARKING, CHANGE MANAGEMENT, CREATIVITY, ALLIED DOMECQ, UNILEVER, ALCOHOLIC DRINKS INDUSTRY, DETERGENT MANUFACTURERS, UNITED KINGDOM Database: TMA: Top Management Abstracts HRMA: Human Resource Management Abstracts MQA: Management of Quality Abstracts Style: Case study, Theoretical with application in practice. ISSN: 0969-6474. Reference: 28AJ778

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