Abstracts: April 17th, 2000

Ho S K MThe Learning Organization, (UK), Vol 6 No 3 1999

Start page: 116. No of pages: 5

Lists three concepts – management of change and Kaizen, total learning organization and world class performance – and investigates how they can be developed to add more value to organizations. Looks at each concept in turn, identifying how they combine to give organizations the structures on which to develop world class performance. Develops the phrase ‘total learning organization’ to denote organizations in which all members of the organization are involved in learning; the learning is geared at changing the organization for the better; and the organization adopts a structured approach to this learning to achieve success. Illustrates this approach by describing World Cup football matches in 1990, 1994 and 1998 in which teams learned from mistakes made by teams in the past to perfect their technique for handling the penalty shoot-outs.

Subject(s): LEARNING ORGANIZATIONS, WORLD CLASS MANUFACTURING, ORGANIZATIONAL CHANGE, KAIZEN, ORGANIZATIONAL PERFORMANCE Database: TMA: Top Management Abstracts HRMA: Human Resource Management Abstracts

Style: Theoretical with application in practice

ISSN: 0969-6474. Reference: 28AR033

Reproduced by permission of Anbar Management Intelligence http://www.anbar.co.uk/management/home.htm