Abstracts: May 25th, 2000

Dixon NPeople Management, (UK), 17 Feb 2000 Vol 6 No 4

Start page: 34. No of pages: 5

Looks at how to take advantage of the knowledge that exists within an organization, discussing how to identify and communicate good practice throughout an organization. Draws on the example of Ford’s Best Practice Replication System to show how it can be done, describing how a specially appointed production engineer acts as a ‘focal point’ with responsibility for entering best practice from the plant he/she works in on to the company’s intranet and retrieving and disseminating best practice from other plants. Details how this system works in practice. Backs this up with description of Lockheed-Martin’s transfer method which is based on benchmarking exercises across the company and setting up a transfer team to make sure that expertise is shared between plants. Within these descriptions, considers the nature of knowledge and the ways in which it can be transferred.

Subject(s): ORGANIZATIONAL LEARNING, PRODUCTION MANAGEMENT, INFORMATION DISSEMINATION, FORD, MOTOR INDUSTRY, LOCKHEED MARTIN, ENGINEERING

Style: Case study, Journalistic. ISSN: 1358-6297. Reference: 29AH315

Reproduced by permission of Anbar Management Intelligence http://www.anbar.co.uk/management/home.htm