Abstracts: August 16th, 2000

Cooper CPeople Management, (UK), 16 Mar 2000 Vol 6 No 6

Start page: 36. No of pages: 2

Profiles Heather Rabbatts, who has just stepped down as chief executive at the London Borough of Lambeth. Sets out the extent of the problems she had to deal with when she became chief executive (corruption, poor senior management and incompetent staff) and how she tackled them. Outlines how she bridged the skills gaps at senior management levels until she could recruit suitably-qualified staff and how she worked with the unions. Assesses the success of her management of the council.

Subject(s): ORGANIZATIONAL CHANGE, TURNAROUNDS, LONDON BOROUGH OF LAMBETH, LOCAL GOVERNMENT, UNITED KINGDOM.

Style: Case study, Journalistic

ISSN: 1358-6297. Reference: 29AL364

Reproduced by permission of Anbar Management Intelligence http://www.anbar.co.uk/management/home.htm