Abstracts: January 18th, 2001

Middleton P.The International Journal of Public Sector Management, (UK), 2000 Vol 13 No 1

Start page: 85 . No of pages: 15,

Investigates how prescriptive methodology can improve software quality by evaluating the effectiveness of the UK government’s structured systems analysis and design method (SSADM) in raising the performance of software developers. Notes that the UK government is not alone in attempting to use methodology to improve effectiveness and then tracks three multi-million pound SSADM projects over three years, analyses end users’ SSADM documents and interviews SSADM project managers. Reports the findings, raising questions about key parts of the methodology, in particular the waterfall
approach, the assumption of a stable strategic context, the ability to obtain detailed requirements, the application to micro computer projects and the one-track approach. Concludes that people, rather than methodology, are the key factors in raising productivity and puts forward recommendations for ways of developing staff.

Subject(s): INFORMATION SYSTEMS, UNITED KINGDOM, PERFORMANCE MANAGEMENT, PUBLIC SECTOR

Style: Comparative/evaluation

ISSN: 0951-3558. Reference: 29AP674

Reproduced by permission of Anbar Management Intelligence http://www.anbar.co.uk/management/home.htm