Abstracts: July 1st, 2002

By David MullinsThis article draws on studies of 23 Best Value pilots in the housing sector to assess the ways in which competition has been incorporated into Best Value strategies. While out-sourcing appeared to comprise a very small element of pilot activities, closer examination identified a range of approaches taken by Registered Social Landlords (RSLs) to providing a more competitive service. Like local authorities, RSLs are struggling with the ‘make-or-buy’ decision. Pilots identified three essential prerequisites for using competition to promote Best Value: specifying services, finding out about suppliers, and acquiring client skills.

Public Money and Management 2002 Volume 22. ISSN 0954-0962.

To purchase this article You may use the Ingenta Pay Per View Service. To view the complete article electronically go to www.ingenta.com , select ‘Browse Publications’, locate the article you want and follow the on-screen instructions.