Abstracts: April 14th, 2003

Learning from the Comprehensive Performance Assessment is helping to raise the standards of public services. All the larger councils were involved in the first phase of CPA and the remainder are now being brought into the regime. This summary of learning from the Audit Commission shows that councils will enhance their corporate effectiveness when they have political leadership that focuses on change and continuous improvement, develop strong community leadership and have clear frameworks for managing performance that support council priorities. Other characteristics for performing well include people management strategies that harness staff energies and skills to deliver council objectives, a robust approach to procurement and a good understanding of their local context and the diversity within local communities in order to identify and meet the needs of those communities.Published by the Audit Commission http://www.audit-commission.gov.uk