This best practice guide to website management in the public sector, prepared by the Society of IT Management, sets out what it takes to create and maintain a successful ‘transactional’ public sector website. It builds on the findings of five years of Better Connected surveys of local authority websites, as well as additional research with the web management teams of the best local authority sites. It deals with management issues such as ownership and direction of the site, and technical issues such as accessibility. It also explains the assessment process used for the Better Connected surveys of local authority and other public sector websites.Published by Society of IT Management. 150.00 pounds www.socitm.gov.uk.
Abstracts: March 9th, 2004