Research across local councils by the Office of the Deputy Prime Minister found that while 78% of survey respondents agree that staff involvement is a ‘very important’ part of their approach to best value and performance improvement, only 30% of front-line staff are actually involved in scoping best value reviews. Involvement rises to 85% for carrying out reviews. Lack of staff time was identified as the largest barrier to more thorough staff involvement in best value activities. In some cases councils are ‘de-prioritising’ best value, following the introduction of the Comprehensive Performance Assessment. The legacy of Compulsory Competitive Tendering has led to staff and union mistrust
in the procurement process, particularly in relation to employment protection, leaving some councils struggling to establish positive engagement with their staff.
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