The aim of the resource pack is to help organisations promote and implement the use of an HR Leadership Qualities Framework that describes those behaviours which enhance NHS HR capacity and capability to improve the patient experience. The resource pack will provide a ‘thread’ through the myriad of leadership and competence based initiatives which address not only HR capacity but also the HR
capacity of line managers. It achieves this through an emphasis on the practical application of the framework and the competencies described within it highlighting their use in a range of HR and development processes. The pack includes: the case for an HR leadership qualities framework and the framework, recruitment, selection, learning and development, feedback, local HR initiatives
and accounting for people.
The resource pack is published by the Department of Health and is available at: