Abstracts: October 27th, 2004

This programme is now available to view on egovtv.tv, the online television channel for public service modernisation. It reviews ways of implementing new flexible working practices that can help deliver local authority-wide efficiencies and savings, as endorsed by the Gershon Efficiency Review. By freeing staff from their desks, service professionals can get closer to the customer to increase service levels and efficiencies, executive staff can work together more effectively and substantial savings can be achieved from better use of office space.”New Ways of Working” includes discussion panels, interviews and case studies providing insight into the opportunities of flexible working and the technologies and organisational change management required for its successful implementation. Panel discussions range over building the business case for new ways of working, examining the business drivers and benefits for changing traditional office-based work, and some successful approaches undertaken by pioneering organisations.

GovTV (www.eGovTV.tv) is a dedicated web-cast television channel for senior executives across all public sector organisations and is available free to an unlimited audience at anytime, at any location via the internet.