This review by the Office of the Deputy Prime Minister looks back at progress in implementing the local e-government strategy published in 2002 and it also looks forward to the next year. It highlights key developments in the sophisticated and complex programme of work designed to support local councils during the delivery stage of their local e-government investment against the background of the changing policy climate and the emerging political debate.In the coming year the local e-government strategy must ensure that the programme outputs deliver impact and provide a sustainable legacy. In terms of efficiency gains, National Projects have already been identified as key levers for achieving savings in corporate services and procurement. The NOMAD National Project on mobile working technology will help facilitate the use of teleconferencing and flexible and home working and make a key contribution to efficiency gains in the area of productive time. Making use of e-recruitment methods will substantially reduce costs of new hiring. The CRM National Project is identified as facilitating corporate service integration, to improve processes and resource efficiency in the area of transactional services. The publication of priority outcomes for local e-government in April 2004 derived from the shared priorities for local government3, has positioned local e-government work in the mainstream of local government modernisation.
The review is available at: http://www.localegov.gov.uk/Nimoi/sites/ODMP/resources/Two%20Years%20On%20local%20e-govt%20report.pdf