This report from the Chartered Institute of Personnel and Development presents research finding that show over 40% of reorganisations fail to meet their change objectives. This is despite the fact that major change occurs approximately once every three years. The report has been designed to provide practical ideas, tools and tips for organisations on how to influence and implement restructuring and change effectively. The report uses the practical experiences of 11 large organisations that have undergone change and been involved in the research over a 3-year period. It uses these case studies to provide guidance on the tailoring approaches to suit the goals of the organisation.The report highlights a tendency for organisations to focus on the end rather than the means when approaching change. But this only leads to failure. The whole process must be considered when approaching reorganisation, from the communication and development of change to the end result. It is far safer to create a small change that can be implemented successfully over time.
The report places emphasis on people management and development professionals and the major contribution they can make in improving the communication of change. It also argues that the effective introduction and management of change also relies on the involvement of line managers who need to be informed of the overall business objectives and then communicate these to their staff. Staff involvement is described as critical to gain their trust and commitment.
Making Change Happen is published by the Chartered Institute of Personnel and Development at 30.00 pounds and can be ordered from http://www.cipd.co.uk/bookstore