Abstracts: June 4th, 2007

This programme is now available to view on egovtv.tv, the online television channel for public service modernisation. An expert panel from local and central government and acute and primary care contribute their hands-on experience from a variety of mobile and flexible working projects. The panelists consider the spectrum of factors contributing to the successful application of mobile working from setting the business case, process re-design and technology selection to crucial staff change management.The programme also includes a series of case studies covering mobi workin solutions for social care, housing benefits and building services departments, together with a case study on mobile and flexible working for public sector management and staff. It also considers the impact of mobility on public service delivery and the challenges involved in staff engagement and change management.

GovTV (www.eGovTV.tv) is a dedicated web-cast television channel for governors of public bodies, council members and senior executives across all public sector organisations and is available free to an unlimited audience at anytime, at any location via the internet.

The programme is available at: