This report sets out the findings from the Second National Questionnaire Survey of Schools, Support Staff and Teachers following National Agreement: ‘Raising Standards and Tackling Workload’ introduced in 2003. A key element of the Agreement was tackling teacher workload, including a concerted attack on unnecessary paperwork and bureaucracy, and review of support staff roles.Following the introduction of the Agreement there were large increases in Higher Level Teaching Assistants, ICT Support Staff, Cover Supervisors, Catering staff, Data Manager/ Analyst, Examination Officers, and Creative Arts Specialists.
Staff worked extra hours, on a voluntary basis, three times as often as the extra time required by a member of staff. Just over half of those who were required to work more hours than specified in their contract worked more hours at least once a week. Most worked 3 or less additional hours per week. For the most part staff worked on their usual tasks but over a quarter of them found themselves working on tasks that were not a part of their usual job.
Management practices are improving. Most staff were line managed by head and deputy head teachers, followed by teachers and administrative staff. About one third of staff were not being supervised by anyone.
The highest average salaries, 11 pounds per hour, were paid to pupil welfare staff and administrative staff. The higher salary bands in these groups were paid over 15 pounds per hour. The lowest salaries were paid to pupil support staff, 7.99 pounds, and facilities and site staff 6.64 pounds.