Abstracts: May 24th, 2010

This programme is now available to view on localgov.tv the online television channel for public service modernisation. It looks at the findings of Socitm’s ‘Twitter Gritter’ report on how councils used internet sites to inform citizens about service disruptions during the bad weather conditions this year.

In the interview, Helen Williams, Socitm Insight Associate, discusses the report findings and offers best practice examples on how councils have embraced social media and how it will become an essential part of emergency planning in the future.

GBTV is a dedicated web-cast television channel for governors of public bodies, council members and senior executives across all public sector organisations and is available free to an unlimited audience at any location via the internet.

The programme can be viewed at www.localgov.tv