This programme is now available to view on localgov.tv the online television channel for public service modernisation. It explores how costs can be saved through promoting digital inclusion. Tristan Wilkinson, Director for Public Sector at Intel explains that with 20% of the UK still not online, boosting digital inclusion is a top priority for councils wanting to make significant cost savings while improving communication with citizens.

He also discusses the barriers to increasing digital inclusion and gives examples of local authorities who have successfully adopted digital technology to improve services.

GBTV is a dedicated web-cast television channel for governors of public bodies, council members and senior executives across all public sector organisations and is available free to an unlimited audience at any location via the internet.

The programme can be viewed at www.localgov.tv