This extremely accessible, hands on, practical guide incorporates the ideas and practices of team-based management which have developed since the first highly successful edition was published in 1988. Designed for newly appointed managers and those who want to become managers, it covers such topics as creating successful employee motivation, delegation and communication. Offers new insights on the trenchant management skills including influence and effective problem solving. Describes situation in which teams will work, and when they won’t. Features a “skills model” that provides readers with a method to apply everything they’ve learned in order to succeed.
ISBN 0-47-10986-X 261pp – Cloth 0-471-10987-8 261pp Paper.