By Noorzaman RashidWith the new local government environment increasingly demanding quality, value for money and social justice, the old ways of ad hoc performance assessment have become irrelevant. Local government managers are forced to adopt a more coherent and holistic approach. This book presents a new framework for performance management that embraces a wide range of management styles. It draws on experiences of leading-edge managers across the public, private and community sectors.
ISBN 0 7494 2915 1. 160 pages. January 1999. 8.99 pound